Combining Raw, Real-time Customer Data with a CDP thumbnail

Combining Raw, Real-time Customer Data with a CDP

Published Oct 20, 21
5 min read


Modern businesses need a central location to store Customer Data Platforms (CDPs). It is a vital tool. They provide the most accurate and complete understanding of the customers, which can be used to provide targeted marketing and personalised customer experience. CDPs can also provide a number of features such as data governance, data quality and formatting, data segmentation, and data compliance to ensure that information about the customer is stored, collected and utilized in a safe and organized manner. CDPs are a great way for companies to collect and store customer data in a CDP lets companies engage with customers and put them at the forefront of their marketing campaigns. It also makes it possible to pull data from other APIs. This article will explore the benefits of CDPs for companies. customer data platforms

Understanding the CDP. The customer data platform (CDP), is software that lets companies gather, store and manage the customer's information from one central data center. This gives you a greater and more complete picture of your customer . It also helps you target your marketing and customize customer experience.

  1. Data Governance: A CDP's ability to guard and regulate the information that is incorporated is one of its key attributes. This includes division, profiling, and cleansing operations on the data being received. This helps ensure that the company is in compliance with the regulations on data and guidelines.

  2. Data Quality: It's essential that CDPs ensure that the data collected is of high-quality. This means that data must be entered correctly and conform to the standards of quality desired. This helps reduce the requirement for storage, transformation, and cleaning.

  3. Data Formatting The use of a CDP is also utilized to ensure that data adheres to the predefined format. This makes sure that data types such as dates match across customer information and that the data is entered in a logical and consistent way. cdp analytics

  4. Data Segmentation: A CDP can also allow for the segmentation of customer information in order to better understand different customer groups. This lets you test different groups against one another and also obtaining the correct sampling and distribution.

  5. Compliance: The CDP allows organizations manage customer data in a way that is compliant. It permits the defining of safe policies, classifying information according to those policies, and even the detection of policy infractions when making marketing-related decisions.

  6. Platform Choice: There are a variety of types of CDPs and it is crucial to comprehend your requirements in order to choose the appropriate platform. Take into consideration features like data privacy and the ability of pulling data from different APIs. customer data management platform

  7. Making the Customer the Heart of Everything This is why a CDP allows for the integration of real-time, raw customer information, giving instantaneity, precision and unified approach that every marketing team needs to enhance their processes and engage their customers.

  8. Chat billing, Chat With a CDP, it is easy to gather the information that you require for a successful conversation, no matter if it's past chats, billing, or more.

  9. CMOs and big Data: 61% of CMOs say they are not leveraging enough big data according to the CMO Council. A CDP could help overcome this issue by giving an all-encompassing view of the client and allowing the more effective use of data to improve marketing and customer engagement.


With numerous various types of marketing innovation out there each one generally with its own three-letter acronym you might wonder where CDPs originate from. Although CDPs are among today's most popular marketing tools, they're not an entirely brand-new concept. Rather, they're the most current step in the development of how online marketers manage consumer information and consumer relationships (Cdp Customer Data Platform).

For the majority of marketers, the single most significant worth of a CDP is its capability to section audiences. With the capabilities of a CDP, marketers can see how a single consumer connects with their business's different brand names, and determine chances for increased customization and cross-selling. Naturally, there's much more to a CDP than segmentation.

Beyond audience segmentation, there are three huge reasons your business might desire a CDP: suppression, personalization, and insights. One of the most intriguing things online marketers can do with data is identify clients to not target. This is called suppression, and it belongs to providing genuinely customized customer journeys (Consumer Data Platform). When a consumer's combined profile in your CDP includes their marketing and purchase data, you can reduce ads to consumers who've currently bought.

With a view of every consumer's marketing interactions connected to ecommerce information, website check outs, and more, everybody across marketing, sales, service, and all your other groups has the opportunity to comprehend more about each customer and deliver more tailored, relevant engagement. CDPs can help marketers deal with the source of a number of their biggest everyday marketing problems (Cdp Customer Data Platform).

When your data is disconnected, it's more difficult to comprehend your clients and develop significant connections with them. As the number of data sources used by online marketers continues to increase, it's more vital than ever to have a CDP as a single source of fact to bring everything together.

An engagement CDP utilizes customer information to power real-time personalization and engagement for clients on digital platforms, such as websites and mobile apps. Insights CDPs and engagement CDPs comprise the bulk of the CDP market today. Really few CDPs consist of both of these functions equally. To choose a CDP, your company's stakeholders ought to think about whether an insights CDP or an engagement CDP would be best for your requirements, and research the few CDP choices that include both. Customer Data Platform Definition.

Redpoint Global